Refund policy

We offer a 30-day money-back guarantee for all returns, provided the items are in their original condition and packaging. If you're not fully satisfied, simply return your purchase within 30 days to receive a full refund.

Special Circumstances:

• Defective or Damaged Items: If the item you received is defective or damaged upon arrival, we apologize for the inconvenience and are happy to accept a return. Please contact us immediately. 
  
• Incorrect Items: If you received an incorrect item due to an error on our part, please inform us immediately so we can rectify the mistake. We will cover all shipping costs involved in the return process for incorrect items.

Return Process:

To initiate a return, please contact our customer service team here: info@reimaginedwalls.com. Provide your order number, the name of the item you wish to return, and the reason for the return. Upon approval, we will provide you with detailed instructions on how to return your item, including the shipping address and any necessary documentation.

Refunds:

Upon receiving the returned item, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Thank you for understanding our return policy. If you have any questions, please don't hesitate to contact us.